My laptop came back today after a stunning turnaround time. Much to my delight, they did indeed replace the hard drive (serial numbers prove it). However, they said they didn’t find anything wrong with the CDROM. Odd, I haven’t been able to burn a CD in months. After booting I pop in the same CD that refused to burn while I was on the phone with their support guy, and it worked just fine. Don’t know what to make of that.
They also returned my battery wrapped with tape saying it was defective and should I put it into the laptop and something goes wrong with it, my warranty is void. I’m suspicious, I think it would work just as well as it did before shipping but I’m going to start pricing them regardless.
Now on to reinstalling everything, what a chore.